These basic licenses are designed for light users of the system who are only required to perform simple tasks.

The final type of license which is available is a ‘Team Member’. The Premium license combines the functionality of the Enterprise license with Sales insights, an add-on application that provides a selection of advanced AI-driven analytical capabilities.Ī Sales Premium license is recommended for those who want to utilise the powerful CRM functionality that you get in the Enterprise license but expand upon the standard analytical capabilities that are available with AI-driven tools that continuously learn from customer-interaction data.

Premiumĭynamics 365 Sales Premium is the third tier of licence available from Microsoft. We would recommend an Enterprise license for those businesses who are looking for an end-to-end CRM solution that can help provide all the necessary tools and ease-of-use so sales teams can work productively. Sales Enterprise licenses are suitable for those who want to move beyond core sales functionality to a solution that has more options for customisation, provides analytics and utilises predictive intelligence. (Additional response packs can be purchased) Licensing Sales Enterprise also automatically entitles you to 2000 Customer Voice responses per tenant per month. In addition to all the functionality available with a Sales Professional license, Sales Enterprise capabilities include customization, extensibility, embedded intelligence, and manual forecasting.

EnterpriseĮnterprise is the mid-level license available for Sales, providing users with more complex functionality including contextual insights and advanced customisation to fit your sales process seamlessly. It is perfect for those who are looking for their first sales automation tool and moving on from manual, spreadsheet based processes.

We would recommend a Dynamics 365 Sales Professional license to businesses with a less complex sales process and more basic requirements from a CRM solution. The solution includes capabilities for managing leads, opportunities, accounts and contacts in a centralised environment, with visibility throughout whole sales process for teams. This Software-as-a-Service (SaaS) only license provides the core functionality of a CRM system that integrates with Office 365 applications to help power your business with easy to use, powerful sales tools. Sales Professional is the first tier of license available and is intended to help businesses get up and running quickly with sales force automation.

Microsoft erp price